Refund policy

At Patanova Expeditions, we work hard to provide detailed product descriptions, sizing information, and clear images so you can shop with confidence.

Because of the nature of our products and operational structure, all sales are final, and we are unable to accept returns or offer refunds once an order has been processed.

We understand that purchasing online requires trust, and we’re committed to being transparent about our policies upfront.

 

Before completing your purchase, we encourage you to carefully review:

• Product details and specifications

• Size, color, or configuration selections

• Shipping address

• Billing information

If you have any questions prior to ordering, feel free to contact us at info@patanova.com — we’re happy to help clarify anything.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.